At eSIM New Zealand, transparency and trust are at the heart of everything we do. We are committed to providing our customers with clear, accurate, and accessible information about our services, products, and data plans. Our legal and compliance team ensures that all policies and terms align with current industry standards and fully comply with New Zealand’s telecommunications regulations, consumer protection laws, and global data privacy frameworks.
This section serves as your central hub for accessing our Terms & Conditions, Privacy Policy, and other key legal documents. Whether you’re looking for details about how we manage your personal information, how our services operate, or what your rights and responsibilities are as a customer, you’ll find everything outlined in a straightforward and easy-to-understand format.
We know that legal documents can sometimes be overwhelming, which is why we’ve taken great care to write them in clear, accessible language — free of unnecessary jargon. Our aim is to ensure you fully understand the terms of service when you choose to partner with us. Transparency isn’t just a formality — it’s a reflection of our commitment to honest and ethical business practices.
If you have any questions, concerns, or simply need help understanding any aspect of our policies, our friendly support team is always here to assist. Feel free to contact us anytime at support@my-esims.com.
We encourage all customers to review these documents so you can make informed decisions and feel confident in your relationship with eSIM New Zealand. Your trust matters to us, and we’re here to protect it — every step of the way.
